General conditions of sale of « Camping MON REPOS** »

ARTICLE 1. SCOPE OF APPLICATION OF THE GENERAL TERMS AND CONDITIONS OF SALE

These General Terms and Conditions of Sale apply, without restriction or reservation, to all purchases of services offered by CAMPING MON REPOS to consumers and non-professional clients.
These conditions govern the sale of holidays and are valid at the time the order is placed.
The fact of booking a holiday implies full acceptance of our general conditions.
The main characteristics of the Services are presented on the Website.
The Client is obliged to read them before placing an order. The choice and purchase of a Service is the sole responsibility of the Client.
These conditions apply to the exclusion of all other conditions, in particular those applicable to other marketing channels for the Services.
They may be supplemented by special conditions, stated on the Site, before any transaction with the Client.
These General Terms and Conditions of Sale are accessible at any time on the Site and shall prevail, where applicable, over any other version or any other contradictory document.

Unless proven otherwise, the data recorded in the Service Provider’s computer system constitutes proof of all transactions concluded with the Customer.
The Client declares that he/she has read these General Terms and Conditions of Sale and has accepted them by ticking the box provided for this purpose before implementing the online booking procedure as set out below.
The Client acknowledges that he/she has the required capacity to contract and purchase the Services offered on the Website.
These General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Client’s purchase is the one in force on the Site on the date the order is placed.
These General Terms and Conditions are in force on 19 May 2021.
Changes to these General Terms and Conditions of Sale are enforceable against the users of the Site as from the date they are put on line and cannot be applied to transactions concluded previously.

 

ARTICLE 2. RESERVATION OF THE STAY AND PAYMENT OF THE PRICE

The Client selects on the Website the Services he wishes to book.
For full information on the Services offered, the Client can consult the catalogue of Services on the Site, or have the Services explained to them by the reservation agents of CAMPING MON REPOS, by telephone [00.33.4.92.58.03.14] or by electronic means info@campingmonrepos.fr.
The Client himself/herself determines the services of his/her choice on the day of the reservation.
Validation of the reservation by the Client implies recognition on his/her part of the content of the services, the destination, the price and the reservation terms and conditions, as well as all the characteristics of the stays and accommodation.

The Client thus acknowledges having requested and obtained all the information necessary to make the reservation with full knowledge of the facts and under his/her own responsibility.

BOOKING CONDITIONS :

  • The reservation becomes effective only with the agreement of Camping Mon repos, after receipt of the deposit and confirmation of the latter by the establishment.
  • Reservations are only binding on Camping Mon Repos if the latter has accepted them, which Camping Mon Repos is free to do or to refuse, depending on availability, any circumstances that may affect the execution of the reservation made.
  • Camping Mon Repos offers family-oriented holiday services, in the traditional sense, the facilities are specially designed for this purpose.
    Camping Mon Repos reserves the right to refuse any reservation that is contrary to this principle.
  • The reservation of a camping pitch or a rental is made on a strictly personal basis.
  • Without prior agreement with Camping Mon Repos, it is not possible to sublet or transfer the mentioned reservation.
  • Minors must be accompanied by their parents or legal representatives.

The client undertakes not to take up residence or carry out any professional activity at Camping Mon Repos.

Camping pitch:

  •  The basic package includes a pitch for a tent, caravan or camper van for 1 or 2 people.
  • Access to the sanitary facilities and the reception facilities.
  • No specific pitch can be guaranteed. Pitches and rentals are allocated in the order in which contracts are received.
  • For the rental of a pitch, the balance must be paid on arrival at the campsite. Pitches are rented from 1pm to 12am.camping. Les emplacements sont loués de 13h à 12h.

Rental accommodation :

  • The rental accommodations are equipped with the mentioned services.
  • The number of people accepted is specific to each accommodation.
  • Camping Mon repos may refuse access to families or groups arriving with a number of participants greater than the capacity of the accommodation mentioned in the rental.
  • The rental accommodation is rented from 5 p.m. on the day of arrival until 10 a.m. at the latest on the day of departure.
  • The entry and exit inventory will be carried out in the presence of both parties: between the tenant and the dedicated agent of Camping Mon repos.
  • The accommodation will be returned in perfect condition.
  • Cleaning is included in the rental price. However, it is the tenant’s responsibility to take out the rubbish, to clean the fridge, the cooking plate and the microwave.
  • The dishes must be clean and tidy, the sanitary facilities are done.
  • The management reserves the right to charge for the replacement of damaged or broken items.

ANY PERSON WHO HAS RENTED ACCOMMODATION WITH THE SERVICE PROVIDER CAMPING MON REPOS, MUST RESPECT THE INTERNAL REGULATIONS OF THE LATTER.

These can be consulted on request in paper format or on the website www.campingmonrepos.fr

ARTICLE 3. PRICES AND PAYMENT CONDITIONS

A. PRICES
The services offered by the Provider are provided at the prices in force on the Site. The price of the services is indicated in euros (€), VAT at the legal rate in force. The amount of the tourist tax is not included in the price. The tourist tax concerns people aged 18 and over (as of 19/05/2021 is 0.20 euros/night/person in Montmaur).
Our prices are subject to change in the event of an increase in the rates of the taxes to which our stays are subject.
These prices are, on the date of booking, firm and definitive.

B. CONDITIONS AND MEANS OF PAYMENT

PAYMENT BY CREDIT CARD IS NOT POSSIBLE.
Payments will only be made by secure means according to the following methods :
– by cheque .
– by bank transfer,
– by holiday vouchers (no change will be given if the total amount of the holiday vouchers is higher than the total price of the reservation).

N.B.: Cheques or holiday vouchers not sent by registered post and not received by Camping Mon repos are the responsibility of the client.
In the case of payment by bank cheque, this must be issued by a bank domiciled in metropolitan France.
The cheque is cashed on receipt.
Any delay in payment shall automatically result in the application of a fixed penalty of forty (40) Euros. In addition, the Service Provider reserves the right, in the event of non-compliance with the above payment conditions, to cancel the provision of the services booked by the Customer.
Payments made by the Customer shall only be considered final once the amounts due have been collected by the Provider.
Each payment must be accompanied by the file reference as it appears on the booking confirmation of the Provider.

Payments are organised as follows:

  • A deposit of 30% of the total price including VAT of the booking must be received by the Provider within a maximum of 72 hours after the Client has confirmed the booking.
  • The total amount of the reservation price must be received by the Provider on the day of the actual arrival at Camping Mon repos.

 

ARTICLE 4. CANCELLATION OF THE RESERVATION

The Client is reminded that he/she does not have the right of withdrawal provided for in Article L. 221-18 of the Consumer Code, in accordance with Article L. 221-28 paragraph 12 of the Consumer Code which excludes this right for contracts relating to the provision of accommodation services which must be provided on a specific date or period.

A. CANCELLATION BY THE SERVICE PROVIDER: CAMPING MON REPOS.
In the event of cancellation by the Provider, except in the case of force majeure, the Service will be fully refunded according to the payment terms agreed beforehand.
This cancellation cannot give rise to the payment of damages.
Nevertheless, provided that the applicable legislation allows it, the establishment reserves the right to reimburse the client in any other form (notably, a credit note).
In the event of force majeure, in the event of unused services: in the event of an interrupted or shortened stay for one of the following reasons

  • Closure of the borders
  • Administrative closure of the campsite
  • Quarantine on arrival or return of the client to his country
  • Limitation of travel to a number of kilometres that does not allow for travel to the campsite

A voucher for the amount of the unused nights, valid for one year, will be issued by the campsite.

B. CANCELLATION BY THE CLIENT
In order to be taken into account, any cancellation must be notified to the Provider by e-mail or by registered letter with acknowledgement of receipt. In the case of an e-mail, the Provider must acknowledge receipt of the e-mail for the notification to be effective.
For any cancellation by the Client, please refer to the specific conditions of the Client.
Depending on the modalities of cancellation (date and reason), if it is made within 2 months before the date of arrival, the deposit can be refunded, after decision and notification of Camping Mon Repos.

– If the cancellation is made more than 30 (thirty) days before the start of the stay, 30% (thirty percent) of the total amount of the price of the Service is retained by our establishment.

– The full amount paid is retained if the cancellation occurs after the 30th (thirtieth) day before the start of the holiday.

– Subject to proof from your employer, an administrative or medical authority, the Provider will reimburse you the sums paid, without cancellation fees, if the cancellation is made up to the day before the start of the holiday in the following cases
Serious illness (not allowing you to travel by your own means), serious accident (not allowing you to travel by your own means) or death of yourself, your spouse, your civil union partner, your ascendants or your descendants up to the second (2nd) degree, fathers-in-law, mothers-in-law, sisters, brothers, brothers-in-law, sisters-in-law, daughters-in-law or one of the persons registered for your holiday.
Redundancy, termination of contract by yourself, your spouse or partner in a civil partnership, provided that the procedure was initiated after the booking with our establishment.
Furthermore, payment made by “holiday vouchers” does not give rise to any reimbursement.
When a refund must be made for a cancellation due to the client and except in cases of force majeure, the establishment will refund the client within 60 days of the cancellation. Nevertheless, provided that the applicable legislation allows it, the establishment reserves the possibility of reimbursing the client in any other form (notably, a credit note).

 

ARTICLE 5. MODIFICATION OF THE RESERVATION

  • The Client may request a change to his reservation (dates and/or type of accommodation) by sending a written request to Camping Mon Repos (by post or e-mail), subject to availability and possibilities. No postponement will be accepted for the following season.
  • In the absence of a modification, the Client must make his stay under the initial conditions of the reservation or cancel it according to the conditions specified above.
  • Any request to increase the length of the stay will be carried out according to availability and according to the rates in force on the day of the request for modification.
  • Any request to reduce the length of the stay is considered as a partial cancellation and will be subject to the cancellation terms and conditions.

ATTENTION: Any shortened, interrupted or abbreviated stay (late arrival, early departure) or service not consumed will not be reimbursed.

 

ARTICLE 6. COMPLETION OF THE STAY

A. ARRIVAL AND DEPARTURE

  • The days of arrival vary according to the period and the type of reservation.
  • Arrival is from 17:00 on the day in question.
  • On the day of departure, the rental accommodation must be vacated before 10.00 am.
  • Late check-out is only available, subject to availability, the day before departure at a cost of 20€.
  • The late check-out allows, subject to having been paid and booked the day before departure at the reception, to return the rental accommodation until a maximum of 14:00.
  • For any late departure, you may be charged an additional night at the price of the night in force on the day of the late departure.

B. SECURITY DEPOSIT
A security deposit of 150.00 Euros must be paid by the Client to the Provider on arrival by credit card or cheque. The means of payment must be that of one of the participants present at the stay who can prove his identity by means of a valid identity document.

The deposit will be returned to the Client on the day of departure and after complete verification (INVENTORY) of the rental accommodation. The management reserves the right to retain all or part of the deposit in the event of failure to respect hygiene and/or the rented equipment.

If the Client has to leave outside the opening hours of the reception, the rental accommodation will be checked later and the deposit returned by post. The withholding of the security deposit does not exclude additional compensation in the event that the costs exceed the amount of the deposit.

C. PROGRESS OF THE STAY
i. Internal regulations and obligations of the Client
Internal regulations are displayed on the Provider’s premises. All clients must comply with the provisions of the house rules. In addition, each Client is personally responsible for any disturbance or nuisance caused by persons staying with or visiting the Client.
This contract may not be transferred by the Client without the prior written consent of the Provider.
Minors must be accompanied by their parents or legal representatives.

ii. Loss, theft, damage
The Provider cannot be held responsible for the loss, theft or damage of personal belongings during the stay, whether in the rental accommodation or in the car parks or communal areas.
The Provider therefore declines all responsibility in the event of theft, fire, bad weather, etc., or in the event of an incident for which the Client is responsible. The Provider also declines all responsibility for the Hirer’s valuables, belongings and personal items.
The Hirer is advised to contact his/her insurance company in order to obtain, if necessary, an extension of his/her personal guarantees.

iii. Pets
Pets are accepted for a fixed fee of
1 euro/day/pet.
They must be constantly supervised and kept on a lead by their owner during the stay. Any breach of hygiene (cleaning kit available free of charge at the reception) or of safety caused by the animal may be punished by the expulsion of the Client.

Vaccination records for dogs and cats must be up to date. The access of first category dogs to public transport, public places except the public highway and premises open to the public is strictly forbidden. Second category dogs must be muzzled and kept on a lead by a person of legal age.

 

ARTICLE 7. POLICE RECORD

Article R611-42 of the Code de l’entrée et du séjour des étrangers et du droit d’asile (Code on the entry and residence of foreigners and the right to asylum) provides:
For the purposes of preventing public order disturbances, judicial investigations and searches in the interest of individuals, hoteliers, operators of holiday villages and family homes, residential tourism residences and villages, renters of furnished tourist accommodation and bed and breakfast accommodation, operators of camping sites, caravan parks and other developed sites are required to fill in, or have filled in and signed by the foreign national on arrival, an individual police form, the model for which is set by joint order of the Minister of the Interior, the Minister of Immigration and the Minister of Tourism.

The personal data collected in this way are, in particular

  • Surname and first names;
  • Date and place of birth
  • Nationality;
  • The foreigner’s usual place of residence;
  • The foreigner’s mobile phone number and e-mail address;
  • The date of arrival at the establishment and the expected date of
  • departure.

Children under 15 years of age may be included on the card of an accompanying adult.
The forms thus drawn up must be kept for a period of six months and handed over, on request, to the police and gendarmerie units. This transmission may be carried out in dematerialised form.

 

ARTICLE 8. RESPONSIBILITY

In accordance with the legal provisions, Camping Mon Repos undertakes to ensure that its services comply with the regulations in force.
The Client expressly acknowledges that the Service Provider cannot be held responsible for the communication by its partners or by any third party of false information that would be mentioned in the brochure or the Site concerning the host sites, and in particular the presentation photos, the descriptions, the activities, the leisure activities, the services and the operating dates. All photos and texts used in the brochure or on the Website are non-contractual. They are for information purposes only.
It may happen that certain activities and facilities offered by the Provider and indicated in the description in the brochure or on the Website are cancelled, in particular for reasons imposed by an administrative authority, for reasons linked to the application of a health protocol, as a precautionary measure or in the event of force majeure as defined by the French courts.
The Provider shall be exempt from any liability in cases where the non-performance or poor performance of the contract is attributable either to the client or to the unforeseeable and insurmountable act of a third party unrelated to the provision of the services provided for in the contract or to a case of force majeure as defined in Article 1218 of the Civil Code.

 

ARTICLE 9. APPLICABLE LAW, DISPUTES, AND COMPETENT JURISDICTION

The present general conditions of sale are governed by French law.
In accordance with the provisions of the Consumer Code concerning “the mediation process for consumer disputes”, the Customer has the right to have recourse free of charge to the mediation service offered by the Service Provider.
Any complaint concerning the non-conformity of the services with the contractual commitments can be reported by mail or email to Camping Mon Repos.
In case of failure, any dispute arising from the formation, interpretation or execution of this contract will be the exclusive competence of the courts of the jurisdiction in which the Provider’s establishment is located.
Only the courts of Gap are competent.

 

Article 10: CONSEQUENCES OF AN UNWRITTEN OR VOID CLAUSE

The cancellation or the deemed unwritten of one of the articles or one of the clauses of the General Conditions shall not affect the other stipulations herein.

 

ARTICLE 11. PROTECTION OF PERSONAL DATA

Data processing and freedom:
The information that you communicate to us at the time of your order will not be transmitted to any third party. This information will be considered by Camping Mon Repos as confidential. It will only be used by the internal services of Camping Mon Repos, for the processing of your order, to strengthen and personalise the communication of the services offered to the customers of Camping Mon Repos according to your interests.
In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose any personal data concerning you.
To do this, simply send us a request.

Right to the image:
You authorise Camping Mon Repos, as well as any person designated by Camping Mon Repos, to photograph, record or film you during your stay at Camping Mon Repos.
You authorise Camping Mon Repos to use these images, sounds, videos and recordings on all media (websites or pages of Camping Mon Repos including Facebook and Instagram), on the presentation and promotional materials of Camping Mon Repos and on travel or tourist guides.
This authorization is valid for you as well as for the persons hosted by you. Its sole purpose is to ensure the promotion and animation of Camping Mon Repos and will not in any way damage your reputation.
This authorisation is granted free of charge, for all countries and for a period of 5 years.

CAMPING MON REPOS** 05400 MONTMAUR / Tél. : +33 (0)4.92.58.03.14 – Mobile : +33 (0)6.76.84.40.13 / e.mail : info@campingmonrepos.fr / www.campingmonrepos.fr